Returns & Exchanges

At Hush Puppies, we want you to be completely comfortable in your new shoes, which is why we offer a 30-day window for returns on unworn items in their original packaging. Whether you need a different size or a different style, our streamlined process ensures your satisfaction is always our top priority.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Shoes

  Place the unworn footwear in its original branded box and secure it inside a shipping carton to prevent damage during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, covering any old shipping marks.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed to your original payment method within 7-10 business days.